WEBSITE PRIVACY POLICY

 

AZ Cleaning Express respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when visiting our website or using our services.

By using our website or services, you agree to the terms of this Privacy Policy.

 

Information We Collect

We may collect two types of information:

1. Personal Information You Provide

You may voluntarily provide personal information when you:

  • Request a quote

  • Book a service

  • Contact us by phone, email, or form

  • Subscribe to updates

This information may include:

  • Name

  • Phone number

  • Email address

  • Service address

  • Payment details

  • Any other information you choose to provide

2. Website Usage Information

Like most commercial websites, we use:

  • Cookies

  • Web server logs

  • Analytics tools

This may collect:

  • Date and time of visits

  • Pages viewed

  • Time spent on the site

  • Referring websites

  • IP address

This information is collected in aggregate and does not personally identify you

How We Use Your Information

We use your information to:

  • Provide cleaning services

  • Process bookings and payments

  • Communicate about appointments

  • Provide customer support

  • Improve our website and services

  • Send important service updates

  • Send promotional offers (if you have opted in)

We do not use your personal information for unlawful purposes

NO SALE OR SHARING OF SMS DATA

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent will not be shared with any third parties.

SMS/TEXT MESSAGING PRIVACY

CONSENT TO RECEIVE MESSAGES

By providing your phone number, you consent to receive text messages from AZ Cleaning Express related to:

  • Appointment confirmations

  • Appointment reminders

  • Schedule updates

  • Service notifications

  • Customer support

Message frequency may vary.

Message and data rates may apply.

You may opt out at any time by replying:

  • STOP to unsubscribe

  • HELP for assistance

Cookies

Cookies are small text files stored on your device to help improve your experience.

We use cookies to:

  • Understand website traffic

  • Improve functionality

  • Customize user experience

You may disable cookies in your browser settings, but some parts of the site may not function properly.

IP Addresses

IP addresses are automatically collected to:

  • Analyze website traffic

  • Maintain security

  • Deliver requested content

This data is used in aggregate form.

Sharing of Information

We do not sell, rent, or lease personal information.

We may share information only when:

  • Required by law

  • Necessary to process payments

  • Necessary to provide requested services

  • Needed to protect our legal rights or safety

Accessing or Correcting Your Information

You may request access to or correction of your personal information by contacting us.

Legally Required Disclosures

We may disclose personal information if required to:

  • Comply with legal obligations

  • Enforce our Terms of Service

  • Protect our business, customers or Public

Third-Party Websites

Our website may contain links to other websites.
We are not responsible for the privacy practices of those websites.

Please review their privacy policies before providing personal information.

Data Security

Your information is stored and processed in the United States.

We use appropriate:

  • Physical safeguards

  • Electronic safeguards

  • Administrative safeguards

to protect your personal information.

Opt-In and Opt-Out Choices

Users may opt out of communications at any time by:

  • Replying STOP to text messages

  • Using unsubscribe links (if provided)

  • Contacting us directly

We will process opt-out requests as soon as technically possible.

Surveys and Promotions

Participation in surveys or contests is voluntary.
Information collected is used only for the stated purpose.

Business Transfers

If AZ Cleaning Express is acquired or merged, customer information may be transferred as part of the business assets.

Policy Updates

We may update this Privacy Policy from time to time.

Changes will be posted on this page. Continued use of our website constitutes acceptance of the updated policy.

SMS TERMS & CONDITIONS

SMS Communications

By providing your mobile phone number through our website or booking forms, you agree to receive SMS text messages from AZ Cleaning Express regarding appointment reminders, booking confirmations, service updates, customer support, and account notifications.

Message frequency may vary.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP. You may request assistance by replying HELP or by contacting us at support@azcleaningexpress.com or 602-842-6822.

Consent to receive SMS messages is not a condition of purchasing any services.

Mobile phone information and SMS opt-in data will not be shared or sold to third parties or affiliates for marketing or promotional purposes.

For additional information about how we collect and use your information, please review our Privacy Policy:

https://azcleaningexpress.com/privacy-policy/

Contact Information

If you have questions about this Privacy Policy, please contact:

AZ Cleaning Express
Phone: 602-842-6822
Email: info@azcleaningexpress.com or support@azcleaningexpress.com
Website: www.azcleaningexpress.com

© AZ Cleaning Express. All rights reserved.